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CONSUMER EDUCATION

Trustmark is dedicated to educating our borrowers in this challenging market environment, providing consumers with the information and tools they need to move forward when presented with difficult circumstances.

These links will help you find the information you need to make sound decisions regarding your mortgage.

Fannie Mae - Know Your Options

http://www.knowyouroptions.com/
http://www.fanniemae.com/portal/helping-homeowners-communities/foreclosure-help.html


U.S. Department of Housing and Urban Development (HUD)

http://portal.hud.gov/hudportal/HUD?src=/topics/avoiding_forecIosure
http://portal.hud.gov/hudportal/HUD?src=/topics/avoiding_foreclosure/foreclosuretips


Department of Veterans Affairs (VA)

http://www.benefits.va.gov/homeloans/veteran_borrowers.asp
http://www.benefits.va.gov/homeloans/docs/foreclosure_avoidance_fact_sheet.pdf


Housing counseling information (CFPB website)

http://www.consumerfinance.gov/mortgagehelp

Home ownership Preservation Foundation (MHA)

http://www.995hope.org/


Hardest hit funds information

https://www.treasury.gov/initiatives/financial-stability/TARP-Programs/housing/hhf/Pages/default.aspx

Prevent Loan Scams

http://www.preventloanscams.org

Experiencing Financial Difficulties - HUD Approved Counseling Agencies

HUD sponsors housing counseling agencies throughout the country that can provide advice on buying a home, renting, defaults. foreclosures. and credit issues. You may obtain a list of HUD approved, nonprofit homeowners counseling organizations servicing your residential area by clicking the link below which allows you to select a list of agencies for each state. You may also search more specifically tor a
reverse mortgage counselor or if you arc facing foreclosure. search for a foreclosure avoidance counselor.

http://www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm or call toll free, 1.800.569.4287 for more information.

Beware of Foreclosure Rescue Scams - Tips & Warnings Signs


Scam artist are stealing millions of dollars from distressed homeowners by promising immediate relief from foreclosure, or demanding cash for counseling services when HUD-approved counseling agencies provide the same service for FREE. If you receive an offer. information or advice that sounds too good to be true, it probably is. Don't let them take advantage of you, your situation, your house or your
money. Remember, help is Free.

How to Spot a Scam - beware of a company or person who:
Ask for a fee in advance to work with your lender to modify, reliance or reinstate your mortgage. Guarantees they can stop a foreclosure or get your loan modified.
Advises you to stop a foreclosure or get your loan modified. Pressures you to sign over the deed to your home or sign any paperwork that you haven't had a chance to
read, and you don't fully understand. Claim to offer "government-approved" or "official government" loan modifications.

Ask you to release personal financial information online or over the phone and you have not been working with this person and/or do not know them.

How to Report a Scam - do one of the following:

Go to www.preventloanscams.org and fill out the Loan Modification Scam Prevention Network's (LMSPN) complaint form online and gel more information on how to fight back.  Call 1.888.995.HOPE(4673) and tell the counselor about your situation and that you believe you got scammed or know of a scam.

The Loan Modification Scam Prevention Network is a national coalition of governmental and private organizations led by Fannie Mae, Freddie Mac, NeighborWorks America and the Lawyers' Committee for Civil Rights Under Law.

Get Help and Take Control
If you are having trouble paying your mortgage you do not have to wait until you fall behind to act. Take control. The sooner you call us to explore your options. the more alternatives you may have available to you. If you submit a complete application for help soon enough-often called a Loss Mitigation application/package- Trustmark will evaluate you for options that may be available to you to avoid foreclosure. You can call 1-866-229-1656 to speak to one of our loan counseling agents to assist
you with this process.

If You're Behind On Your Payments, Call

1.866.229.1656
Monday - Friday 8:00 - 5:00 CST

Let's Work Together
Help is available for homeowners experiencing payment difficulties. We will do everything possible to come up with a solution to help you. No matter what your situation is, we are here to help.
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